How do health professionals use teleconsultations?

Since covid_19, the use of teleconsultations and telehealth has grown massively. Please share your experiences: how do you use teleconsultations?

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* 1. The process of qualitative teleconsultations counts a number of steps. Which ones do you already apply?

patient schedules the consultation digitally

personal identification of the patient before the consultation

triage: patient responds some preliminary questions

triage: patient receives advice for a next step, based on the preliminary answers

the health professional sees a dashboard with information about the specific consultation, patient and care process before starting the consultation

online waiting room for the patient before the teleconsultation starts

secure video connection during the consultation

connection to the electronic medical record (EMR) during the consultation

digital payment method for the consultation

follow-up: patient receives digital advice and/or prescription

follow up: patient receives satifsfaction survey

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* 2. According to you, which of these steps in the consultation process is the most important one to deliver good health care?

patient schedules the consultation digitally

personal identification of the patient before the consultation

triage: patient responds some preliminary questions

triage: patient receives advice for a next step, based on the preliminary answers

the health professional sees a dashboard with information about the specific consultation, patient and care process before starting the consultation

online waiting room for the patient before the teleconsultation starts

secure video connection during the consultation

connection to the electronic medical record (EMR) during the consultation

digital payment method for the consultation

follow-up: patient receives digital advice and/or prescription

follow up: patient receives satifsfaction survey

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* 3. You use teleconsultations for:

only for chronical and known patients

only for chronical patients: new people as well as already-known

single consultations, with known patients

any patient

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* 4. Where do you think teleconsultations are the most valuable within the health care process?

Between health care professional and patient

Between peers/health care professionals

Both

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* 5. When did you start giving teleconsultations?

+2 year

1-2 year

less than 1 year and before the lockdown

since covid-lockdown (spring 2020)

we're not operational yet. We're testing and plan to jump in shortly

Your comment

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* 6. You are a:

general practitioner (GP)

occupational doctor

dermatologist

pediatrician

nurse

speech therapist

physiotherapist

dietician

diabetes educator

psychologist

podiatrist

physical coach/sleep coach/coach

Other

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* 7. What technical solution do you use to do teleconsultations?

Mobiele telefoon

Zoom, Skype, Microsoft Teams, Google Hangout, ...

Cisco webcamconsult

Integration in my EPR-software

Bloom

Telephon.digital

Telemedi

Doctena

Other: name of the solution

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* 8. How many teleconsultations do you keep on average per day?

+100

50-100

20-50

10-20

less than 10

no idea/not yet operational

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* 9. You work in:

Belgium

The Netherlands

France

Germany

United Kingdom

Spain

Portugal

Italy

Northern Europe

USA

Other country

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* 10. Would you like to stay informed about the report of this research?

E-mail