Survey CreaBead

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* 1. Which one applies to you?

Selling beads as a retailer to end users

Selling beads as a wholesaler

Selling beads both as retailer and wholesaler

Other (please specify)

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* 2. How do you sell your products?

Only through our own (web)shop

Both through our own web shop and our own building where customers can visit us

Both through our own web shop and other channels such as Etsy, Amazon, etc.

We sell as a wholesaler, our customers sell to end users in various ways

Other (please specify)

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* 3. In which country are you located?

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* 4. How long have you been active?

0 – 2 years

2 – 4 years

5 - 10 years

More then 10 years

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* 5. How many employees do you have?

I do this alone or with my partner

We have 1-3 colleagues

We have 4-10 colleagues

We have more than 10 colleagues

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* 6. Do you have employees with knowledge of all the products and various techniques, so that you can help your customers?

Yes, we can help all customers with their questions

Yes, but still have to find out or look up something regularly

No, but we can easily refer them to websites or books, for example

No, we receive few questions from customers about techniques

Other (please specify)

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* 7. Do you also need useful information and tutorials on techniques?

Yes, preferably free tutorials that we can give to our customers

Yes, preferably an explanation so that we can answer questions from customers or make tutorials ourselves

No, thank you

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* 8. How did you find us?

Via search engine

Word of mouth – some-one told us about you

Miyuki Japan recommended you to us

We received your advertising email

Via your retail website CreaDream

Other (please specify)

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* 9. What would you like to see in our newsletters?

New items, just added to our website

New trends and catching examples for inspiration

Explanation and examples of several techniques

Help and information about products, such as how to use them

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* 10. Please rate our newsletter

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* 11. Would you also like to see us on other social media?

Yes, Facebook

Yes, Instagram

Yes, LinkedIn

No, not needed

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* 12. What is the most important thing you sell or need for your business?

Miyuki beads

Czech beads

Swarovski

Supplies and tools, such as locks, pliers, etc.

Kits and tutorials

All kinds of beads in different shapes

Other (please specify)

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* 13. What do you want to expand on in the future or which articles do you still need for your shop?

We are not going to expand any time soon

Expand in what we already sell, for example other colours

Add new products, of which we have no similar ones yet

The trend colours of next year

Other (please specify)

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* 14. Do you sell some of your beads as a kit / package?

No, nothing

Yes, but it is only a small part of our complete range

Yes, it is in great demand with us

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* 15. Are you interested in DIY kits and tutorials that you can buy from us?

Yes, our sales price is max 10, - so as affordable as possible

Yes, our sales price can also be higher, as long as there is enough challenge for the customer

Perhaps, we are not sure yet

No, we prefer to make them ourselves

No, we are not interested in that at all

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* 16. Are you interested in unique Miyuki mixes, put together by us?

Yes, as long as they stay available in the future

Yes, we will order what is available to change in this constantly

No, not interested

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* 17. Which Miyuki colour type would you like to expand first in the store?

Opaque (matte, dyed, glazed, duracoat opaque dyed)

Transparent

Silverlined

Metallic

Colourlined

(duracoat) Galvanized

We don't know yet

Other (please specify)

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* 18. Besides delica beads and seed beads, Miyuki has even more shapes. Which ones would you like to expand in or add to the range?

Delica beads 8/0

Delica beads 15/0

Bugles

Cubes

Spacers

Cut delica beads

Magatama

Berry

We don't know yet

None

Other (please specify)

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* 19. What is the most important consideration for further expanding the Miyuki range?

Supplement to what is already sold, to nicely expand the colour palette

Supplement to best-selling, because most likely they will sell well

Cheaper colours, because they sell best with us

More expensive colours, because these sell the best

Especially at the request of customers

Depending on the trends of that moment, we choose colours that match them

Other (please specify)

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* 20. Of which other articles do you want us to expend? Choose the closest answer.

More glass beads

More acrylic beads

More supplies, such as clasps, charms, rings, etc.

More basic shapes of the Czech beads, such as round and 3 and 4mm faceted

More Czech beads in the special shapes, such as gem duos, superduos, and Ava beads, and so on

More rivoli, chaton and / or cabochons

More bead cord and / or beading thread

More wire, with matching articles for wire

Other (please specify)

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* 21. Which products are you missing in our assortment?

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* 22. How do you prefer to order?

Via email

Via the website, I search for each item and add them one by one to the shopping basket

Via the website, I order quickly via reorder page or the "already ordered" page

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* 23. How many stars would you like to give for
the information abour products?

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* 24. How many stars would you like to give for the search filter to find products?

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* 25. How many stars would you like to give for the quality of the photo's?

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* 26. Which help pages do you use?

	Yes	No	I didn't know this yet
Miyuki catalog - for overview of all available colours	Miyuki catalog - for overview of all available colours Yes	Miyuki catalog - for overview of all available colours No	Miyuki catalog - for overview of all available colours I didn't know this yet
Miyuki list - for a list of all Miyuki articles	Miyuki list - for a list of all Miyuki articles Yes	Miyuki list - for a list of all Miyuki articles No	Miyuki list - for a list of all Miyuki articles I didn't know this yet
Copy & paste search engine - for fast inventory check	Copy & paste search engine - for fast inventory check Yes	Copy & paste search engine - for fast inventory check No	Copy & paste search engine - for fast inventory check I didn't know this yet
Re-order page - for order form with all products already ordered	Re-order page - for order form with all products already ordered Yes	Re-order page - for order form with all products already ordered No	Re-order page - for order form with all products already ordered I didn't know this yet
Miyuki best sellers - for an overview of the bestselling colours	Miyuki best sellers - for an overview of the bestselling colours Yes	Miyuki best sellers - for an overview of the bestselling colours No	Miyuki best sellers - for an overview of the bestselling colours I didn't know this yet
Miyuki color gradient / color range - for an overview of matching colours	Miyuki color gradient / color range - for an overview of matching colours Yes	Miyuki color gradient / color range - for an overview of matching colours No	Miyuki color gradient / color range - for an overview of matching colours I didn't know this yet
Miyuki same color in different shapes - for overview different beads in exactly the same colour	Miyuki same color in different shapes - for overview different beads in exactly the same colour Yes	Miyuki same color in different shapes - for overview different beads in exactly the same colour No	Miyuki same color in different shapes - for overview different beads in exactly the same colour I didn't know this yet
Already ordered - for an overview with photos of all ordered products	Already ordered - for an overview with photos of all ordered products Yes	Already ordered - for an overview with photos of all ordered products No	Already ordered - for an overview with photos of all ordered products I didn't know this yet

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* 27. How many stars would you like to give for the help pages?

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* 28. Do you have any suggestions about these help pages or tips for other useful help pages?

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* 29. While shopping on our website, are you not satisfied about something? Is there anything you would change, or do you have suggestions that would make shopping better for you?

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* 30. Are you satisfied with the speed of the delivery?

Yes, I receive the order quickly

Not always, sometimes it takes a long time to receive

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* 31. Do you prefer a specific shipping company?

Yes, for UPS

Yes, for DPD

Yes, for PostNL

No, no specific preference

We prefer another one, namely:…

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* 32. How do you package the items so that they are ready for sale?

We already outsource the packaging to you / our suppliers

We outsource the packaging to a company or social work place

We do the packaging ourselves

We don’t need anything packaged

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* 33. What do you find most important in a wholesaler?

	Most important	Important	Less important	Least important
Most competitive prices	Most competitive prices Most important	Most competitive prices Important	Most competitive prices Less important	Most competitive prices Least important
A wide range of products	A wide range of products Most important	A wide range of products Important	A wide range of products Less important	A wide range of products Least important
Easy and pleasant shopping	Easy and pleasant shopping Most important	Easy and pleasant shopping Important	Easy and pleasant shopping Less important	Easy and pleasant shopping Least important
Quick delivery	Quick delivery Most important	Quick delivery Important	Quick delivery Less important	Quick delivery Least important

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* 34. What do you find most important in the communication and service of a wholesaler?

	Most important	Important	Less important	Least important
Quick reply	Quick reply Most important	Quick reply Important	Quick reply Less important	Quick reply Least important
Good communication	Good communication Most important	Good communication Important	Good communication Less important	Good communication Least important
Knowledge	Knowledge Most important	Knowledge Important	Knowledge Less important	Knowledge Least important
Excellent service and help	Excellent service and help Most important	Excellent service and help Important	Excellent service and help Less important	Excellent service and help Least important

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* 35. What are our strongest points?

Most competitive prices

A wide range of products

Easy and pleasant shopping

Quick delivery

Quick reply

Good communication

Knowledge

Excellent service and help

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* 36. Where can we improve?

Most competitive prices

A wide range of products

Easy and pleasant shopping

Quick delivery

Quick reply

Good communication

Knowledge

Excellent service and help

Survey CreaBead

Question Title

* 1. Which one applies to you?

Question Title

* 2. How do you sell your products?

Question Title

* 3. In which country are you located?

Question Title

* 4. How long have you been active?

Question Title

* 5. How many employees do you have?

Question Title

* 6. Do you have employees with knowledge of all the products and various techniques, so that you can help your customers?

Question Title

* 7. Do you also need useful information and tutorials on techniques?

Question Title

* 8. How did you find us?

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* 9. What would you like to see in our newsletters?

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* 10. Please rate our newsletter

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* 11. Would you also like to see us on other social media?

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* 12. What is the most important thing you sell or need for your business?

Question Title

* 13. What do you want to expand on in the future or which articles do you still need for your shop?

Question Title

* 14. Do you sell some of your beads as a kit / package?

Question Title

* 15. Are you interested in DIY kits and tutorials that you can buy from us?

Question Title

* 16. Are you interested in unique Miyuki mixes, put together by us?

Question Title

* 17. Which Miyuki colour type would you like to expand first in the store?

Question Title

* 18. Besides delica beads and seed beads, Miyuki has even more shapes. Which ones would you like to expand in or add to the range?

Question Title

* 19. What is the most important consideration for further expanding the Miyuki range?

Question Title

* 20. Of which other articles do you want us to expend? Choose the closest answer.

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* 21. Which products are you missing in our assortment?

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* 22. How do you prefer to order?

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* 23. How many stars would you like to give for the information abour products?

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* 24. How many stars would you like to give for the search filter to find products?

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* 25. How many stars would you like to give for the quality of the photo's?

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* 26. Which help pages do you use?

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* 27. How many stars would you like to give for the help pages?

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* 28. Do you have any suggestions about these help pages or tips for other useful help pages?

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* 29. While shopping on our website, are you not satisfied about something? Is there anything you would change, or do you have suggestions that would make shopping better for you?

Question Title

* 30. Are you satisfied with the speed of the delivery?

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* 31. Do you prefer a specific shipping company?

Question Title

* 32. How do you package the items so that they are ready for sale?

Question Title

* 33. What do you find most important in a wholesaler?

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* 34. What do you find most important in the communication and service of a wholesaler?

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* 35. What are our strongest points?

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* 36. Where can we improve?

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* 37. If you want, please motivate your explanation (not mandatory)

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* 38. What reasons do you buy from us instead of from another supplier?

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* 39. And for what reasons do you buy from another supplier instead of from us?

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* 23. How many stars would you like to give for
the information abour products?