Contact Center Congress 2017 Question Title * 1. Please rate your satisfaction with the reception desk. Very dissatisfied Dissatisfied Average Satisfied Very satisfied Very dissatisfied Dissatisfied Average Satisfied Very satisfied Question Title * 2. Please rate your satisfaction with the cases you attended. Please continue to question 4 if you didn't attend any case. Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. 'Solving people’s problems with real care' - Carglass 'Solving people’s problems with real care' - Carglass Very dissatisfied 'Solving people’s problems with real care' - Carglass Dissatisfied 'Solving people’s problems with real care' - Carglass Average 'Solving people’s problems with real care' - Carglass Satisfied 'Solving people’s problems with real care' - Carglass Very satisfied 'Solving people’s problems with real care' - Carglass N.A. 'Fuck fake' - LDV United 'Fuck fake' - LDV United Very dissatisfied 'Fuck fake' - LDV United Dissatisfied 'Fuck fake' - LDV United Average 'Fuck fake' - LDV United Satisfied 'Fuck fake' - LDV United Very satisfied 'Fuck fake' - LDV United N.A. 'Real contact' - Schoenen Torfs 'Real contact' - Schoenen Torfs Very dissatisfied 'Real contact' - Schoenen Torfs Dissatisfied 'Real contact' - Schoenen Torfs Average 'Real contact' - Schoenen Torfs Satisfied 'Real contact' - Schoenen Torfs Very satisfied 'Real contact' - Schoenen Torfs N.A. 'How to create a great place to work' - Unleashed 'How to create a great place to work' - Unleashed Very dissatisfied 'How to create a great place to work' - Unleashed Dissatisfied 'How to create a great place to work' - Unleashed Average 'How to create a great place to work' - Unleashed Satisfied 'How to create a great place to work' - Unleashed Very satisfied 'How to create a great place to work' - Unleashed N.A. Question Title * 3. How could the cases be improved? Question Title * 4. Please rate your satisfaction with the catering. Very dissatisfied Dissatisfied Average Satisfied Very satisfied Very dissatisfied Dissatisfied Average Satisfied Very satisfied Question Title * 5. Please rate your satisfaction with the fit-working session. Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. Question Title * 6. How could the fit-working session be improved? Question Title * 7. Please rate your satisfaction with the following keynotes: Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. Marc Herremans Marc Herremans Very dissatisfied Marc Herremans Dissatisfied Marc Herremans Average Marc Herremans Satisfied Marc Herremans Very satisfied Marc Herremans N.A. Elke Geraerts Elke Geraerts Very dissatisfied Elke Geraerts Dissatisfied Elke Geraerts Average Elke Geraerts Satisfied Elke Geraerts Very satisfied Elke Geraerts N.A. Barbara Torfs Barbara Torfs Very dissatisfied Barbara Torfs Dissatisfied Barbara Torfs Average Barbara Torfs Satisfied Barbara Torfs Very satisfied Barbara Torfs N.A. Mike Walsh Mike Walsh Very dissatisfied Mike Walsh Dissatisfied Mike Walsh Average Mike Walsh Satisfied Mike Walsh Very satisfied Mike Walsh N.A. Question Title * 8. Please rate your satisfaction with the reception party. Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. Very dissatisfied Dissatisfied Average Satisfied Very satisfied N.A. Question Title * 9. How could it be improved? Question Title * 10. Please rate your satisfaction with the location (Lamot). Very dissatisfied Dissatisfied Average Satisfied Very satisfied Very dissatisfied Dissatisfied Average Satisfied Very satisfied Question Title * 11. How likely is it that you would recommend the congress to a friend or colleague? (0 = not likely, 10 = most likely) 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 12. What was the highlight of the congress in your opinion? Please explain. Question Title * 13. Who or what would you like to see on next year's program? Done!