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Staff Software Engineer - Engineering Lead, API

Engineering

Ottawa

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About SurveyMonkey

SurveyMonkey (NASDAQ: SVMK) is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 350,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture, we are building a workplace for our 1,000+ employees across North America, Europe, and APAC where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100.

Over the past two years we’ve become a public company and expanded our platform with enterprise-grade features in privacy, security and compliance, putting SurveyMonkey on the path to rapidly expand our presence within the Fortune 500. We have ambitious goals to grow our international footprint as well, and every member of our troop plays a critical role in driving this growth and transformation. It’s an incredible time to join the company and be a part of our next chapter!

 

Engineering

Does _surveymonkey_ speak to you? Then you’re probably just who we need to help us build interesting, scalable solutions (and create maintainable systems that stand the test of time). See your code go live right away — and have an impact today, tomorrow, and for years to come. More importantly, we’re a friendly bunch looking for a teammate, not a lone wolf. If you're looking to own an integral part of our system, let's chat!

 

The Role

We are looking for a Lead API Architect for the Developer Platform team who has a real passion for solving complex and interesting problems, and defining API standards and adoption for the greater team. We build and maintain the APIs that help grow our platform both internally and throughout our customer base, as well as provide strategic integrations to get feedback where it’s needed most.

Some of the things you will do as a Lead API Architect at SurveyMonkey include:

  • Define company-wide API standards used for service re-architecture.
  • Drive adoption of API standards and spec-driven development.
  • Develop methods and tools for solving problems around API access control, including throttling, monitoring, and authorization.
  • Collaborate with teams across the company to solve API design and implementation problems.
  • Design, build, and maintain high traffic, multi-region services.
  • Top-to-bottom ownership of new features, including crafting technical specs, writing readable and extensible code, and keeping tabs on post-release metrics.
  • Investigate and address issues with performance, scalability, and maintainability.
  • Participate in code reviews.
  • Stay on top of software trends and continuously self-educate.

You will be contributing to the engineering strategy and development, operation, and maintenance of the APIs. You will also be providing guidance and support for a wide range of solutions and services looking adopt and build against those APIs.

 

Qualifications

Essential

  • Minimum of 10+ years experience in web application development mainly focused on the backend (we use Python)
  • Experience building and maintaining a publicly available RESTful API that supports tens of thousands of developers.
  • Able to write efficient SQL queries and design schemas for relational databases (MSSQL and MySQL experience is a plus).
  • Culture of code reviews, writing tech specs, and collaborating closely with others (not a solo hacker).
  • Be self-motivated and have a strong work ethic; willing to go the extra mile when it's crunch time.
  • Bachelors or Masters in Computer Science or a related field, or equivalent.

Ideal

  • Experience with multi-region data center architecture.
  • Experience working with a distributed service-oriented architecture.
  • Experience building high-traffic websites.
  • Experience supporting customer SLAs.
  • Experience designing APIs with the OpenAPI Specification.
  • Experience with GraphQL.
  • Experience with modern authentication and authorization practices.
  • Experience with continuous integration (frequent deployments).
  • Material contributions to open source projects.
  • Linux (Ubuntu) configuration and administration.

Must be able to obtain and hold government security clearance at the Reliability level.

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, RRSP matching, and equity compensation.

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Accommodations are available for applicants with disabilities.

 

Apply Now

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